Accessibility

Contact Us for Accessibility Help

If you would like to report a website accessibility issue or need assistance because of a disability, please contact us:

Phone: 417-338-2900
Email: info@autumncreekbranson.com

When possible, please let us know the page or feature you were trying to use, the issue you experienced, and the type of device, browser, or assistive technology you were using. This helps us understand and address the problem more quickly.

Website Accessibility

We aim to provide a website that is usable by a wide range of guests, including guests who use screen readers, keyboard navigation, magnification tools, or other assistive technologies.

Our ongoing accessibility efforts include:

• Using structured, semantic HTML for headings, navigation, buttons, links, and page sections
• Providing a skip link to help keyboard users move directly to the main content
• Supporting keyboard navigation for website menus and booking-date controls
• Using descriptive alternative text for meaningful images and empty alternative text for decorative images where appropriate
• Maintaining color contrast, focus states, and readable text styles where possible
• Providing a way to stop autoplaying video content on pages where video is used

Standards and Ongoing Improvement

We use the Web Content Accessibility Guidelines as a practical guide for improving the accessibility of our website. Our goal is to support substantial conformance with WCAG Level AA standards where reasonably possible.

Accessibility standards and website content continue to evolve, and our efforts are ongoing. If you find a page, feature, or part of the booking process that is difficult to use, please contact us using the information above. We will make reasonable efforts to review the issue and improve accessibility where we can.

Accessible Rooms and Property Information

We provide information about room types and accessibility features to help guests decide which room best meets their needs. Our website includes room descriptions that identify relevant accessibility features, including features that may assist guests with mobility disabilities.

Accessible-room and accessibility-related details may include information such as step-free entry, bathroom layout, bathing fixtures, grab bars, shower access, room location, and other features that may affect a guest’s stay.

Guests may review room information on our Rooms page or contact us directly so we can help answer questions about the room or property features that matter most for their stay.

Reservations and Assistance

Guests may make reservations online or contact us directly by phone or email. If you need an accessible room, have questions about a room’s features, or need help completing a reservation, please call us at 417-338-2900.

We want guests to have enough information to choose a room that fits their needs. Because each guest’s accessibility needs may be different, we encourage you to contact us before booking if you have specific questions about room access, bathrooms, parking, pathways, or other property features.

Third-Party Services

Some parts of the guest experience may involve third-party services, such as reservation tools, maps, social media platforms, or external websites. While we cannot control the accessibility of third-party websites or services, we encourage guests to contact us directly if a third-party tool prevents them from getting the information or assistance they need.

Feedback

We welcome accessibility feedback. If something on our website or in the booking process does not work well for you, please let us know so we can review it and make reasonable improvements.

Autumn Creek Branson
3957 State Hwy 265
Branson, MO 65616
Email: info@autumncreekbranson.com
Phone: 417-338-2900